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0850 811 36 67

Emos Group Electronic Machinery Industry | INDUSTRIAL ELECTRONICS, Linear Scales, Sensors, Flow Meters, Central Lubrication Systems, Rotary Encoders, Couplings, Indicators, Potentiometers, Industrial Automation and Control, MACHINE TOOLS, Surface Grinding, EDM Erosion, Band Saws, Boring Machines, Vertical Shapers, Slotting Machines, Tapping Machines, Guillotines, Welding, Compressors, 3D Printers, CNC, Lathe, Milling, Drilling, Presses, Laser, Tool Grinding, QUALITY CONTROL, Single-Axis Measuring Tables, 2-Axis Measuring Tables, 3D Coordinate Measuring Machines, Nuve Coordinate Measuring Tables, Meter Calibration Tables, Length Measuring Tables, Profile Projectors, Video Measuring Devices, Height Gauges, DIGITAL MEASUREMENT SYSTEMS, Digital Measuring Scales, Digital Indicators, Reader Sensors, Digital Measurement System Packages, Battery-Powered Digital Measurement Systems, CNC SPARE PARTS, 3D Sensor, Test Calibration, Spindle Encoder, Battery, Relay, Lubrication Pumps, Foot Pedal, Sensors, Electronic Modules, Switch, Resistor, Power Supplies, Cables, Servo Motors, Encoders, Probes, Magnetic Chucks, Dividers, Handwheels, Mode Switches, Rotary Joints, Slideway Oil Separators, Pulstat Holders, Card Holders, MACHINE LIGHTING, CNC LED Lighting Lamps, Glass Tube LED Lamps, Fluorescent Glass Tube Lamps, LED Lamps with Articulated Arms, Halogen Lamps with Articulated Arms, Flexible Body LED Lamps, Magnetic Base LED Lamps, Flexible Body Halogen Lamps, Magnifying Articulated Lamps

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  • INDUSTRIAL
    ELECTRONICS

  • MACHINE
    TOOLS

  • QUALITY
    CONTROL

  • DIGITAL MEASUREMENT
    SYSTEMS

  • CNC SPARE
    PARTS

  • MACHINE
    LIGHTING

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    EMOS GROUP
    Innovative Technologies with Strong Solutions,
    Assurance in Quality!

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    Our customer representatives are very close to you

    0850 811 36 67

    Technical support & Spare parts supply

    Technical Support

    Emos is expanding its dealer network in Turkey and worldwide

    Dealer Applications

    Categories

    Our customer representatives are very close to you

    0850 811 36 67

    Technical support & Spare parts supply

    Technical Support

    Emos is expanding its dealer network in Turkey and worldwide

    Dealer Applications

    Service

    Emos Group Service

    EMOS DIGITAL TECHNICAL SERVICE

    Contact Information

    Our Technical Service Number: 0850 811 36 67

    Our WhatsApp Support Line: 0541 401 36 67

    As EMOS Digital, we provide 24/7 technical service and spare parts for Digital Coordinate Measuring Systems of many brands such as Atek, Newall, Sino, Sony, EAE, Alfa, Heidenhain, Fagor, Acurite, Optima, Easson, Delos, Ditron, Sonne, Electronica, and Iskra.

    Our Services

    Repair and spare parts services for Digital Measuring Systems for Lathe, Milling, Boring, Grinding, and EDM machines

    Digital Indicator Repair and Service

    Magnetic Linear Scale Repair and Service

    Optical Glass Scale and Reader Repair Services

    Magnetic Scale Reader Sensor Repair Services

    Digital Scale Cable Repair Services

    Digital Measuring System Transport Services

    Replacement Digital Scale and Indicator Services

    On-Site Digital Measuring System Fault Diagnosis

    Our Working System and Terms

    Device Acceptance and Service Form

    Every product arriving at our service is registered in our technical service software, and a Fault Record Form is provided to the customer.

    This form includes necessary information such as the physical condition of the device, received accessories, warranty status, and device tracking details.

    With the form number, you can easily check the status of the device by contacting our customer service.

    Fault Detection

    Our expert technicians process the products in chronological order.

    For devices out of warranty, cost information is provided to the customer after detection.

    Fault detections are carried out with professional software and hardware.

    Approval Process

    The repair cost for products out of warranty is communicated to the customer either in writing or verbally.

    Once customer approval is received, the device is repaired.

    Approval Cancellation

    Once the repair is completed, the performed actions, technician notes, and materials used are recorded in our system.

    The customer is informed, and a copy of the fault acceptance form is provided during the device delivery.

    Our Warranty Terms

    We provide a 1-year labor warranty for repaired products.

    Situations not covered under warranty:

    Unauthorized interventions

    Usage contrary to the user manual

    Liquid contact or impact

    Covered under Warranty:

    Faults caused by factory defects are repaired free of charge.

    Out of Warranty:

    Repairs for user faults or products outside the warranty period are chargeable.

    Our Service Times

    Fault Detection Time:

    Ideal: 2 business days

    Maximum: 10 business days

    Repair Time:

    Maximum: 20 business days

    Important Notes:

    Device repair will not begin without customer approval.

    If approval is not given within 30 days, our company will not be responsible for the device.

    For all digital measuring system faults and repairs, we are here to support you with our expert technical team and solution-oriented approach.

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